VENDOR TIPS

“ALONE WE CAN DO SO LITTLE; TOGETHER WE CAN DO SO MUCH.”

– Helen Keller

Social Place was build to boost the Revenue of your Service Business by selling together with all the related Goods while doing it Safely and Conveniently.
Read the Tips below and visit the Vendor Information Center to maximize the potential of your Business at Social Place and enjoy a hassle-free experience.

Tips to Ensure Approval of your Store & Service Listing

1. Ensure that your Service Category exists and if not Contact us to inquire before posting. Here are the available Service categories:
a. Computing & Internet Technology b. Construction & Engineering c. Creative & Design d. Legal & Financial e. Local Jobs f. Marketing & Content g. Medical & Wellness h. Training & Education i. Utility

2. Ensure you have the Prerequisites and Business Permit before Registering as a Vendor at Social Place. Follow the Store Set up and Delivery Procedures religiously.

3. Follow the procedure of the Service Demo Listing that can be configured the same way as your Listing. Make sure you follow the required configurations so that your listing will function properly.

4. Ensure you use the Required Size of Photos for your Store and Service Listing:

For the Images Size at your Store:
a. Store Logo: 500 x 500 pixels
b. Store Banner: 1350 x 300 pixels
c. Facebook Banner: 1200 x 630 pixels

For the Images Size at your Service Listing:
Service Gallery: 1080 x 1080 pixels

5. Do not reupload the Same Image for your listing. If you need to reuse the Image, click the Media Gallery tab after you click the Image thumbnail to view all your uploaded images.

Media Library

 

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Tips to Boost Sales in your Store

1. Verify your Store to show a Verified Vendor badge in your Store and all the service listing. Requirements to become a Verified Vendor are:
1. Business Website using own domain. 2. Registered email using the business domain name (change your email in My Account). 3. Social Media Pages linked to the Vendor Store. 4. Photo of Valid ID of the Registered Owner on the Business Permit.
Once all requirements are complete, visit Vendor Verification by clicking Dashboard > Setting > Verification button and upload all the requirements.

Vendor Verification

 

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2. Content is King, ensure Quality Content for your store and service listing. Your content must be unique, simple, informative and interesting so that buyers will revisit your store.

3. Do not exaggerate, publish clear specifications and deliverables to avoid a Dispute and Refund.

4. To ensure Responsiveness, you must Activate Store Hours to operate only during your Physical Store operating hours.
You must install the Gmail or MS Outlook App (using company email) in your phone and verify your vendor’s registered email to receive notifications about your store. You only need to login to the Store when posting items and updating orders because all other transactions and inquiries can be handled thru Email using the Apps.

5. Increase Google and Bing Search ranking by implementing Search Engine Optimization in your Store, Listing and Photos. For the Store and Listing, ensure to fill out the Title and Meta Description (156 character limit). Use 1 to 2 Focus keyword in the Title, Description and Content. The meta description is your short sales pitch to ensure that your customer will click your website as it appear during search. For the Image, ensure to fill out the Title and Alt Text during uploading.

6. Offer Sales on your Listing and Vendor Coupons to boost Sales. Offer them on Few Items so that it will not feel like a Trick and your hiding the real price. To set up a Coupon (click Dashboard > Coupon > Add new button), choose the Discount Type, check Show on Store, set Expiry date and fill out the fields that are applicable to your Promo. Be careful on creating a Promo, read the description of the fields and test your coupon in the Cart.

Vendor Coupons

 

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Vendor Safety & Protection

Social Place has A+ Security. We are using Multi-layer Protection in our Websites, Server and CDN, such as Encryption, Firewall, DDOS Mitigation, Malware & Virus Scanner, Spam & Brute Force Protection, etc.. However, there is no Perfect Security and breaches occur mostly due to Human error, read below to ensure your utmost Protection.

1. Use Strong Passwords when Registering an account. The password should be at least twelve characters long. To make it stronger, use upper and lower case letters, numbers, and symbols. Use the indicator in our Registration Form.

2. Use email as username for Registration and Login for extra security because your name is easy to obtain.

3. Keep your email private. Never publish your email in Social Media, Websites, etc.. to avoid Phishing and Spam.

4. Never update or share your account details outside of the platform you subscribed.

5. Beware of Phishing and Spam who pretends to be Social Place. These are the things we do and if someone is doing differently, Contact us or the Government Agencies.

– We never send Newsletter to offer promos or email to update your Social Place account.

– We only allow updating of your accounts in our platform.

– We never collect any credit card and password of our Vendors.

– We collect email, name, address, business information, bank account name and number of our Vendors using this platform to send Payments online and process your vendor application.

– We only use our official domain i.e. name@socialplace.net to send email with regards to your transactions and order. Any email not using our domain is Fake.

Last Updated: February 25, 2023

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