Here are some common questions about Selling on Social Place
Why Sell at Social Place Services??
The best place to Sell a Service is to sell them in a Mall or an Online Platform together with other related Goods. We build Social Place because there is no Marketplace for Services that will boost their Revenue. It is like Shopee wherein Vendors can build a Store, but it’s more advance since it can process Subscription, Simple, Variable and Customer Defined Price of your Service. Plus it has Directory, Ledger, Order Tracking, Refund System, Messaging, etc. to make online selling Convenient and Secure.
How to create a shop?
Prerequisite to Activate your Store are: 1. DTI or SEC Permit 2. BPI Account (to receive the payments) 3. Gmail or Company Email account (to communicate, receive notifications from the Buyer and Social Place Admin)
It’s easy to set up a shop at Social Place. Visit the Vendor Information Center, click the Store Setup, Delivery Set up and various Service Demos to view the easy and step by step procedure in selling your Services.
What can I sell on Social Place Services?
Social Place Services is a Marketplace for any types of Registered Service Business in the Philippines. Whether your a Freelancer, Skilled Worker or a Business Owner, Social Place can sell your Simple, Variable, Virtual and Recurrent Services.
If your Service is not on the listed categories, please Contact Us before registering your Business to avoid wasting time. We will respond immediately to any queries.
Do you have a list of Banned Services?
Social Place don’t have a list of banned services but we banned it according to their Nature:
Any Service which has long execution and maturation process like Insurance. Your Service Listing must be completed and used by the Buyer within 10 days after Payment.
Any illegal and immoral Service like Gambling, Prostitution, etc.. Any Service that can be used as disguise for illegal Service like Massage.
Any Service from unregistered Business and Reseller. You must be a direct service supplier.
Do I need a credit or debit card to create a shop?
You don’t need a Debit or Credit Card to sell in Social Place. However, you need to open a BPI bank account so that we can transfer payments for your Service listing online without a Fee.
How do fees work on Social Place?
Joining and starting a shop on Social Place is Free. There are three basic selling fees: a Listing Fee, a Payment Processing Fee and a Commission Fee.
Services Listing Fee is Free.
Payment Processing Fee is Free for Local Pickup, Cash on Delivery, Bank and Money Transfer. For PayPal and Maya, charges apply to the Buyer to reduce the Price of your Service and increase the Income.
Commission Fee is 0% in 2023 and 2% in 2024 after a successful Sale.
How do I get paid?
After the Buyer receives the Service and there is no Refund request after 7 days, all the Payments are eligible for Withdrawal. We will automatically transfer All payments Weekly (Monday) to your BPI Bank Account.
Can I accept Cash Payment?
Cash Payment is allowed for convenience and to boost your sales. You can accept Cash Payment if you choose Ship by Distance as your default Store Shipping. You or your courier must accept cash payments for your store if you use the Shipping by Distance mode. Just ensure you update the Order Status to “Completed” after you deliver and accept the payments. Visit Order Processing & Payments to learn more.
How to have a Verified Vendor badge?
Social Place requires all Vendors to have a Business Permit and moderate all Service listings to ensure Quality. However, not all Vendors are equal so we introduce the Verified Vendor badge to acknowledge Businesses with an existing online presence. Requirements to be become a Verified Vendor are:
1. Business Website using own domain. 2. Registered email using the business domain name (change email in My Account). 3. Social Media Pages linked to the Vendor Store. 4. Photo of Valid ID of the Registered Owner on the Business Permit.
Once all requirements are complete, visit Vendor Verification by clicking Dashboard > Setting > Verification button and upload all the requirements.
We will be introducing more Badges soon to acknowledge Vendors with Good Quality and Sales in our Platform.
Here are some common questions about Buying on Social Place
Why Buy at Social Place Services?
Our Platform was built to boost Revenue of any legal Service Business while making if Safe, Secure and Convenient. Whenever you buy at Social Place, you uplift Filipino businesses. You are protected by an Escrow account and buying good quality services since we only support legal businesses.
Is Social Place Services Platform Secure?
Social Place Platform has A+ Security. We have multi-layer protection like FireWall, DDOS Prevention, Encryption, Malware & Brute Force Protection, etc. in our Website, Server and CDN.
We don’t collect and store your financial data. If you purchase any Service, then you are protected and using the third-party payment platforms like PayPal, Maya, BPI, etc.
Do you have Free Delivery and Shipping?
The Delivery and Shipment System and Fees are handled by the Vendors to increase their income and choose the best one for their business. We have many Vendors which offer Free Delivery but You need to check their Store Policies to ensure you are protected while using their Delivery system.
How to Pay for the Goods?
You can Pay for the Goods using Cash on Delivery, PayPal, Maya, BPI, Palawan Express, Visa, Master Card, Credit and Debit Cards. We will be adding more Banks and Payment platforms soon to make online shopping more convenient.
Do you Accept Cash on Delivery?
To ensure Convenience, we activate Cash Payments for Local Vendors using the Shipping by Distance Method. To pay in Cash, check Cash on Delivery if available during Checkout. Inform us after you pay in Cash so that you are protected and can use our Return & Refund Policy.
Cash on Delivery is deactivated in Virtual Items, Subscriptions, Shipping by Weight and Province modes because the Vendor maybe using a courier which cannot collect money for them.
How to track my Order and Refund of the Goods?
You can track your Order, Refund and Support by visiting the My Account Dashboard and accessing the Order Menu. An email will also be sent regarding the Status updates of your Order and Service. Visit Order Processing & Refunds to learn more.
Last Updated February 25, 2023